Ten Principles Of Lean Management
- Align all your activities with the interests of your customers (Customer Focus, CF)
- Concentrate on your strenghts and best products or services
- Optimize your business processes
- Improve your quality all the time
- Make Customer Orientation your mission statement
- Foster responsibility, empowerment and teamwork
- Decentralised, customer-oriented structures
- Leadership is a service for your employees
- Transparent information and feedback process
- Constantly develop and revaluate your process management (Kaikaku)
Yorick Tran
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